Privacy Policy

This Privacy Policy describes how EduSave Malaysia collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. When you use our website and services, we may collect certain information about you. This policy explains what information we gather, how we use it, and what rights you have regarding your data.

Information We Collect

We collect various types of information to provide and improve our education planning services:

• Personal Information: When you register or create an account, we collect your name, email address, phone number, and other details you provide voluntarily.
• Usage Data: We collect information about how you interact with our website, including pages visited, time spent on each page, links clicked, and search queries.
• Device Information: We gather technical data about your device, browser type, operating system, and IP address to ensure our site functions properly across all platforms.
• Cookies and Tracking: We use cookies and similar tracking technologies to enhance your browsing experience and understand user preferences.
• Financial Planning Data: If you use our education savings calculators or planning tools, we may collect information about education costs and financial goals you input.

How We Use Your Information

We use the information we collect for specific purposes related to our services:

• Service Provision: We use your data to provide, maintain, and improve our education planning guides, calculators, and resources.
• Personalization: Your information helps us personalize content and recommendations based on your education planning needs and interests.
• Communication: We may contact you with updates, newsletters, or important information about SSPN-i schemes, PTPTN loan information, and education cost planning.
• Analytics: We analyze usage patterns to understand how visitors use our site and identify areas for improvement.
• Security: We use your information to detect and prevent fraud, protect against malicious activities, and ensure site security.
• Compliance: We process data as required by Malaysian law and regulations governing financial education and consumer protection.

Data Protection and Security

We take data protection seriously and implement appropriate technical and organizational measures to protect your personal information. We use encryption, secure servers, and access controls to safeguard your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. If you request deletion of your data, we will remove it from our active systems within a reasonable timeframe, except where retention is required by law.

Your Rights and Choices

You have important rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You have the right to correct inaccurate or incomplete information.
• Deletion: You can request deletion of your personal data, subject to legal requirements.
• Opt-Out: You can unsubscribe from marketing communications and newsletters at any time.
• Data Portability: You can request a copy of your data in a portable format.
• Withdraw Consent: If we rely on your consent for processing, you can withdraw it at any time.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days or as required by applicable law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

Types of cookies we use: Essential cookies are necessary for site functionality. Analytical cookies help us understand user behavior and improve our services. Preference cookies remember your settings and choices. Marketing cookies may track your activity across websites.

You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect the functionality of our website and your ability to use certain features.

For detailed information about cookies, please refer to our separate Cookie Policy.

Third-Party Links and Services

Our website may contain links to third-party websites and services that are not operated by us. This Privacy Policy applies only to information collected through our website. We are not responsible for the privacy practices of third-party sites, and we encourage you to review their privacy policies before providing any personal information.

If you link to external resources for PTPTN loan information, SSPN-i scheme details, or university fee comparisons, you do so at your own discretion and risk.

Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13 without parental consent, we will take steps to delete such information and terminate the child’s account. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Our servers and services are primarily located in Malaysia. If we transfer your personal information to other countries, we will do so in compliance with applicable data protection laws. Any international transfers will include appropriate safeguards to protect your information.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the “Last updated” date at the top of this policy. Your continued use of our website following the posting of changes constitutes your acceptance of the updated policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.